Return and Refund Policy

RETURNS

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also include the tags it came with.

We do not currently cover shipping cost for returns.

Additional non-returnable items: Gift cards.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

The refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@choucashats.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded, aka The Bargin Bin.

SHIPPING RETURNS

To return your product, you should mail your product to

Choucas Hats

865 Golf Course Road

Alpena, Michigan 49707

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

RETURN