Shipping Policy

Effective Date: September 2, 2026

At Choucas Hats, we carefully package every order to ensure your products arrives safely and ready to wear. Please review our shipping information below.

Order Processing

Orders are typically processed and shipped within 3-7 business days after payment is confirmed.

During holidays, promotions, or periods of unusually high order volume, processing may take a little longer. We appreciate your patience and will do our best to keep you informed of any significant delays.

Shipping & Delivery

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Delivery times depend on the shipping method selected at checkout and the destination. Please note that estimated delivery dates are not guaranteed, as carrier delays, weather, holidays, or other circumstances outside of Choucas Hats' control may affect delivery. 

U.S. Orders:
Orders are shipped within the United States using available carrier services selected at checkout.

International Orders:
International shipping may be available for select destinations. Customers are responsible for any customs duties, taxes, brokerage fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping charge unless otherwise stated.

Shipping Address

Please make sure your shipping address is accurate before completing your purchase.

If you notice an error in your shipping address, contact us as soon as possible. We will do our best to update the address before your order ships, but we cannot guarantee that changes can be made once an order has entered processing.

Choucas Hats is not responsible for orders delivered to an incorrect address provided by the customer.

Lost, Stolen, or Damaged Packages

Once an order has been shipped, it is in the care of the shipping carrier. 

If your tracking information shows that your package was delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. 

Choucas Hats is not responsible for incorrect addresses. Please double check your address when logged into the Shop app at checkout.